JD Edwards Smart Help
SKILL-BASED SUPPORT SERVICES
Let JDE Desk streamline your JD Edwards and business operations with our comprehensive skill-based support services, delivered by a team of 160+ highly skilled technical and functional experts. Our flexible, scalable support model is tailored to meet the specific needs of your JD Edwards and Oracle CX ecosystems, complementing your existing resources and expertise.
Freedom to Choose
We offer complete flexibility to customize the support services that fit your business:
Skill Need: Single Skill | Combo Skills | New Skill Acquisition | Short-Term | Long-Term | Skill Development
Plan: On-Demand | On-Call | Estimated Hours | FTE-Based | Month-to-Month | Annual Contracts
Location: Onsite | Remote | Onshore | Offshore | Blended | Global | Multi-Site
Terms & Conditions: Your MSA | Our MSA | Skill-Based SOW | Resource-Based SOW | Project SOW
Billing: T&M | As Incurred | Fixed Bid | Pre-Paid | Not-to-Exceed | Block of Hours
Engagement: Project Supplementation | Joint Projects | Full Projects | Special Projects | Advisory Services
Project Types: Implementations | Migrations | Rollouts | Upgrades | Data Conversions | Business Process Improvements
Support Services: Production | Ongoing | Integrated Testing | Go-Live | Extended Go-Live | Year-End Support
Tasks: Retrofitting | Development | Enhancements | Integrations | Analysis | Administration | Optimization | Audits | Performance Assessments | Workshops | Documentation
With JDE Desk, you get the flexibility to build the support model that best fits your needs—whether it's augmenting your existing team, providing expertise for specific projects, or offering ongoing operational support.
Plan: On-Demand | On-Call | Estimated Hours | FTE-Based | Month-to-Month | Annual Contracts
Location: Onsite | Remote | Onshore | Offshore | Blended | Global | Multi-Site
Terms & Conditions: Your MSA | Our MSA | Skill-Based SOW | Resource-Based SOW | Project SOW
Billing: T&M | As Incurred | Fixed Bid | Pre-Paid | Not-to-Exceed | Block of Hours
Engagement: Project Supplementation | Joint Projects | Full Projects | Special Projects | Advisory Services
Project Types: Implementations | Migrations | Rollouts | Upgrades | Data Conversions | Business Process Improvements
Support Services: Production | Ongoing | Integrated Testing | Go-Live | Extended Go-Live | Year-End Support
Tasks: Retrofitting | Development | Enhancements | Integrations | Analysis | Administration | Optimization | Audits | Performance Assessments | Workshops | Documentation
With JDE Desk, you get the flexibility to build the support model that best fits your needs—whether it's augmenting your existing team, providing expertise for specific projects, or offering ongoing operational support.
